Terms of Service — Digital Deep

1. Acceptance of Terms

By accessing and using the Digital Deep website (digitaldeep.co.in) and our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Services Provided

Digital Deep provides digital marketing services including, but not limited to:

• Search Engine Optimization (SEO) & Content Marketing
• Pay-Per-Click (PPC) Advertising & Google Ads Management
• Social Media Marketing & Management
• Web Design & Development

Specific service terms, deliverables, timelines, and payment schedules are defined in individual client agreements/proposals.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information required for service delivery
• Grant timely access to platforms, accounts, or assets needed to execute campaigns
• Review and approve deliverables within agreed timelines
• Make payments as outlined in your service agreement

4. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Digital Deep and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without explicit written permission.

Upon full payment of services, clients receive full ownership rights to all custom content and creative assets produced specifically for their projects.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary business information shared during the course of the engagement. Digital Deep will not share your business data, campaign strategies, or performance metrics with third parties without your express consent.

6. Payment Terms

Payment terms are outlined in individual service agreements. Generally:

• Monthly retainers are billed at the beginning of each billing cycle
• Project-based work requires a deposit before work commences
• Late payments may incur a 2% monthly late fee
• Services may be paused for accounts overdue by more than 15 days

7. Cancellation & Refunds

Month-to-month clients may cancel with 30 days written notice. Annual contract cancellations are subject to the terms in the individual client agreement. Refunds for work already delivered are at the discretion of Digital Deep management.

8. Limitation of Liability

Digital Deep shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services or website. Our total liability shall not exceed the amount paid for services in the preceding month.

We do not guarantee specific rankings, leads, or revenue outcomes, as digital marketing results depend on many variables outside our control (algorithm changes, market conditions, competitor activity, etc.).

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be resolved through good-faith negotiation, and if necessary, binding arbitration.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify existing clients of significant changes. Continued use of our services after changes constitutes acceptance of the updated Terms.

11. Contact Information

For any questions regarding these Terms of Service, contact us at:

Digital Deep
Email: contact@digitaldeep.co.in
Phone: +1 (505) 369-7370